STORE POLICY
Welcome to Red Papaya! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website and making a purchase, you agree to comply with these Terms and Conditions. Please read them carefully.
Return and Exchange Policy:
- All sales are final however in the case that you receive the wrong item that does not match your order or need to size up/down an exchange will be offered. The return should be filed within 24 hours of receiving the item.
- Any returns filed post 24 hours will not be accepted. Return shipping fees will be refunded for items acknowledged as being incorrect.
- In case of the product being damaged you may return the product however the refund will be in the form of store credit.
- Customers may reach out to our customer service department at admin.redpapaya@gmail.com or use the online return/exchange form on our website to initiate a return or exchange
Privacy Policy:
- We respect customer privacy and will only gather information necessary for order processing and customer service.
- Customer data will not be shared with other parties without specific authorization except for shipping purposes.
- To protect client information our website implements strong encryption.
Terms of Service:
- By using our website and purchasing products customers agree to comply by our terms and conditions.
- The brand maintains the right to refuse service to anyone for any reason.
Size Guide:
- We provide detailed size charts with measurements for each product category.
- Customers are encouraged to refer to the size guide before making a purchase.
